Chloe is a user researcher (UXR) and designer (UXD) who is passionate about dance. At YANA, she is in charge of the user research, which involves understanding people’s needs to create an adapted product/service. She is also a part of the strategy team, to help decide how YANA will evolve.
Chloe has found that not being able to speak to users directly has been the biggest challenge as a user researcher. On the other hand, her favourite part of the process has been the amazing people we have met on the way, and has learnt that diversity truly makes us strong!